SUPPORT BBS

アプリに対する質問・不具合情報を書き込みして下さい。
Please write your questions or trouble information for the app.
Michael says:
2017/03/28 06:33 / sportsboard / /
Thank you very much
Michael says:
2017/03/24 05:45 / sportsboard / /
Here are the 2 links with the videos of the problem https://youtu.be/-CScWcUk9Rk https://www.youtube.com/watch?v=hlTBap6TLL8
MOKYN (作者/Author) says:
2017/03/27 14:44
Hello,Thank you for your information. You right. It's my app bug. I have not noticed this bug. I will fix as soon as possible.thanks.
Michael says:
2017/03/01 14:04 / sportsboard / /
What do you mean exactly? The problem is that you can not send your saved team tactics as others can. In my team, each player has installed Sportsboard. If I have created a new tactic and load it into the limited web, I can not copy the link and send it to my team via a messager so that you can download the new Takik and save it locally.
MOKYN (作者/Author) says:
2017/03/01 14:15
If you have android, you have to do the follow step. (1) show link on the Chrome browser. (2) copy URL (3) open SportsBoard app. (4) config -> DOWNLOAD DATA (5) select URL text, delete and paste. push done key on the keyboard (6) open tactics page (7) push download button in the tactics page.
Michael says:
2017/03/15 07:02
I know how that goes. But exactly here is the problem. I can not copy the URL. When I try to copy the URL, the URL is deleted as soon as I go into the URL-line.
Michael says:
2017/03/15 07:03
Is it possible to send you a small video of the problem?
MOKYN (作者/Author) says:
2017/03/17 14:16
Please upload your video to the video service site (for example, Youtube, Vimeo). And Send your URL to my e-mail (syun@mokyn.com). thanks.
Michael says:
2017/02/24 12:20 / sportsboard / Galaxy S6 edge / Android 6.0.1
Hello it is possible to integrate a button with which you can forward the stored team tactics directly to the team in "Data LIST on Web (Limited)" as a link via Whats app to his team. Every time you click on the link in the link, it disappears and you can not copy it. (SportsBoard Handball)
MOKYN (作者/Author) says:
2017/02/25 13:26
Thank you for your request. Please more detail information. I don't know WhatsApp detail, Can you share the URL link with Whats App?
Peter Crook says:
2017/02/22 11:04 / sportsboard / /
Hi, Possible Buisness opportunity for you to work with us, on integrating a field hockey session design tool into our website? Please get in touch with me. Please can i have some contact details. Thanks
MOKYN (作者/Author) says:
2017/02/23 11:30
Thank you for your message. Please use my app. If you want my help, please send e-mail "syun@mokyn.com". thanks.
Sandro says:
2017/02/08 09:22 / sportsboard / Samsung s4mini / Android 4.4.2
Hallo, since latest release the badmintonboard app keeps crashing on startup with runtime-Error: pugin.google.iap.v3 not found. Could you please fix it, since it was definitely the best Badminton board app in the market! Thanks
Rob says:
2017/02/08 12:42
We get the same error on a brand new tablet. I hope it will be solved soon. agry its the best Thanks !!!!
Sandro says:
2017/02/15 20:58
Rollback to version 2.8 helps. Still fix would be very appreciated.
MOKYN (作者/Author) says:
2017/02/20 15:04
I updated Badminton Board (V3.1) . please try it.
Mrheaddie says:
2017/01/26 06:15 / sportsboard / Ipad / Ios 10.2
Handball When choosing a handball HALF court the players do not follow the half court position. The players' numbers will still be in the full court positions- looks "funny" disturbing. Could you have alook at it and possibly change this disturbing bug Thanks
MOKYN (作者/Author) says:
2017/01/29 01:10
Thank you for your request. I examined that specification before. but when change half and change full court again, piece can't return to the original position. for that reason, I adobt the current specification.
JDubya says:
2017/01/24 17:53 / sportsboard / web / n/a
We received a link from our coach, but when we click on it, we just get a somewhat blank SportsBoard web site. The link is: http://mokyn.com/sb/list.php?userid=267DE136-3D15-42BA-B70C-3C256622809C. Can you take a quick look and let me know how to resolve this? Thanks!
JDubya says:
2017/01/24 20:00
We figured it out. Thanks!
AS says:
2017/01/22 14:10 / sportsboard / Laptop /
Hi, Can this be used on a laptop? Be good to be able to transfer information between phone and laptop and then even embed in presentations. Thanks
MOKYN (作者/Author) says:
2017/01/23 13:45
Thank you for request. Now my app does not run on PC. Please use Web application (play only, can't record) http://mokyn.com/sb/
Firas says:
2017/01/11 14:34 / sportsboard / Iphone6 / Ios8
I need your email address for a business opportunity where You integrate the service in my app Thanks
MOKYN (作者/Author) says:
2017/01/11 14:41
My email address is syun@mokyn.com. Please feel free to contact me.
TAKU says:
2017/01/10 10:43 / sportsboard / / Android4.4
インストールでエラーになってしまう。表示された改善策を試みたがだめでした。
MOKYN (作者/Author) says:
2017/01/11 14:40
どのようなエラーが表示されましたか?お手数ですがメッセージの内容を教えてください。
sato7 says:
2016/11/25 09:13 / sportsboard / asus / android5.0
バドミントンボードがruntimeエラーがアップデート後に出るようになりました。 アプリが起動できなくなりました。 エラー内容はメールしましたので対応お願いしたい次第です。
henk says:
2016/10/04 13:06 / sportsboard / laptop /
hi, i would like to use the app (field hockey) on my labtop computer, coz i have RSI from using mobile devices too much :-(. but it seems not to be possible.. or am i looking wrong or missing somehting and is it possible to download the app on my labtop?
MOKYN (作者/Author) says:
2016/10/04 21:35
Thank you using my app. You can use download function only on the mobile phone. Not support on PC, Sorry.
Xavi says:
2016/09/28 17:38 / sportsboard / Ipad / iOS9
i can't watch my user from my web browser (chrome, firefox, etc). My user id is TOP / USER ID : 419208BE. Thanks
MOKYN (作者/Author) says:
2016/09/29 12:15
Did you share "public" mode? If you want to see on PC, Please use public share.
Felipe Alvares de Azevedo Macedo says:
2016/09/22 09:23 / sportsboard / Motorola Moto xt1058 / Android 5.1
Hello, I have bought the app in the play store, however when I try to download the play from mokyn's website, it just doesn't work! Please fix it.... Because my coach uses this app a lot! Thanks, Felipe Macedo
MOKYN (作者/Author) says:
2016/09/29 12:07
Thank you for using my app. What sports do you use? Please more detail. Also, How to use is here. please check it. https://www.youtube.com/watch?v=YdvN9V43OtQ
Felipe Alvares de Azevedo Macedo says:
2017/02/01 21:53
Sorry about the late delay, I am using the android basketball app. I saw the video you sent me, it explains that I should go to the webpage, select a game, the play I want, and press the download button. That is exactly what I've been doing, but without success.
Bram says:
2016/09/14 14:08 / sportsboard / samsung s5 / android
Is it possible to copy and gameplay to your computer so it can be projected in pre match briefings ?
MOKYN (作者/Author) says:
2016/09/14 14:39
Please upload data to WEB and see http://mokyn.com/sb/ on your browser.
Green says:
2016/09/14 03:56 / sportsboard / LG G5 / 4.4
Getting a DB error when looking at plays or trying to load my own.
MOKYN (作者/Author) says:
2016/09/14 11:43
Sorry, Server was downed. Now Server has restarted. Please check.
Boss says:
2016/09/14 00:36 / sportsboard / Xperia /
プロチームのアシスタントコーチです 選手とともに私がこのアプリで作ったものを共有しているのですが、いままで共有したものも、これから私が作って共有しようとしているものも、DB open errorと表示され見られなくなっています 原因があれば教えてください 宜しくお願い致します
MOKYN (作者/Author) says:
2016/09/14 03:18
ご利用ありがとうございます。現象を確認しました。どうやらサーバー側に問題があるようです。なるべく早く復旧できるようにします。ご迷惑をお掛けし申し訳ありません。
says:
2016/09/14 07:45
御検証ありがとうございます お世話になり、大事なアプリですので早い復旧を期待しております 宜しくお願い致します
MOKYN (作者/Author) says:
2016/09/14 11:42
復旧しました。ご確認よろしくお願いします。
Mohammad Taghavi says:
2016/08/30 16:03 / sportsboard / Iphone /
Hi Dear I am a sport journalist and football coach and recentely i am analysing English Premier Leage for BBC Persian website.i would like to use your app in any article in BBC Persian Website with mention of your app detailse as well. Please let me know if you aggree with this matter. Thank you so much. I look forward to hearing from you This is my email address Taqavi.mohammad@gmail.com
MOKYN (作者/Author) says:
2016/08/31 10:22
Thank you for using my app. I send email to your address. please check it.
MOKYN (作者/Author) says:
2016/08/31 21:05
Also, My answer is OK! I'm very happy for using my app. If you have problem or request,please send me. I'll try to fix.
Ric says:
2016/08/19 10:25 / sportsboard / Samsung Galaxy tab S /
I paid twice for this app.I have bought roller hockey board but I can't save my movements. There isn't the option Can you help me please? Thanks
MOKYN (作者/Author) says:
2016/08/22 12:09
Thank you for using my app! Please look at the following video. It's how to use. -> https://www.youtube.com/watch?v=YdvN9V43OtQ
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